Legal notice
Ounora – Legal Notice
Last Updated: October 8, 2026
Welcome to Ounora!
This Legal Notice provides important information regarding the ownership, operation, and use of our online store. By accessing and using our website, you agree to comply with the applicable terms and conditions.
1. Business Information
Store Name: Ounora
Business Type: Online E-Commerce Store
Country: Pakistan
Email: ouncommunication@gmail.com
Phone / WhatsApp: +92 332 7012615
Business Address: [Insert Registered Business Address]
2. Website Ownership
The Ounora online store is operated by its respective business owner in Pakistan.
All original website content, including logos, branding, product descriptions, images, graphics, and designs, is owned by Ounora or used with appropriate permission.
Unauthorized reproduction, distribution, or commercial use of protected content is prohibited.
3. Product Information
Ounora strives to provide accurate and updated information about its products, pricing, availability, and services.
However, product colors, designs, and appearances may vary slightly from the images displayed on our website.
We reserve the right to correct errors or update product information when necessary.
4. Pricing and Payments
All prices displayed on our website are in Pakistani Rupees (PKR) unless otherwise stated.
Payments are processed through available secure payment methods, including supported third-party payment gateways.
Ounora does not guarantee uninterrupted availability of third-party payment services.
5. Shipping and Delivery
Ounora provides shipping services within Pakistan to supported locations.
Our estimated delivery time is 3–5 business days, subject to order processing, courier availability, and delivery location.
For additional details, please review our Shipping Policy.
6. Returns and Refunds
Ounora offers a 7-day return and refund policy for eligible purchases.
All returns, exchanges, and refunds are subject to our published Refund & Return Policy and applicable consumer protection laws.
7. Privacy and Data Protection
We respect our customers’ privacy and are committed to handling personal information responsibly.
Customer information is collected and processed for legitimate business purposes, including order fulfillment, payment processing, delivery, and customer support.
For further details, please review our Privacy Policy.
8. Limitation of Liability
Ounora makes reasonable efforts to ensure that its website operates accurately and securely.
To the extent permitted by applicable law, Ounora is not liable for indirect losses arising from website interruptions, technical errors, or third-party service disruptions.
Nothing in this notice excludes liability or consumer rights that cannot legally be excluded.
9. External Links
Our website may contain links to third-party websites, payment gateways, or delivery providers.
Ounora is not responsible for the content, privacy practices, or independent policies of these external services.
10. Governing Law
This Legal Notice is governed by the applicable laws and regulations of Pakistan.
Any legal disputes relating to our website or services will be addressed in accordance with applicable Pakistani law.
11. Changes to This Legal Notice
Ounora reserves the right to update this Legal Notice when necessary.
Any modifications will be published on our website with an updated revision date.
12. Contact Information
For legal inquiries, business-related questions, or customer support, please contact:
Ounora
Email: ouncommunication@gmail.com
Phone / WhatsApp: +92 332 7012615
Country: Pakistan
Thank you for trusting Ounora!
Ounora – Style • You • Always